About the Role
Imagine being part of a fast growing team that is actively making a positive impact on the environment and society every day.
ECO-OS, an online software for sustainability accounting and intelligence, supporting businesses and working with leading customers across the world.
We are accelerating our growth and fundraising, and are looking for a full-time Junior Sustainability Consulting Manager.
The Junior Sustainability Consulting Manager will work closely with our clients in implementing our platform and supporting them throughout their journey. They will be responsible for leading customer engagement from on-boarding, providing close support, professional services and consulting to ensure customer success. This hands-on position will work closely with customers to understand their needs and goals, and to help them fully leverage our software solutions in achieving their ESG accounting objectives.
At ECO-OS you'll be playing a crucial role in helping companies transition to more sustainable practices, ultimately contributing to a more sustainable future for all of us.
Join us and be part of the change you want to see in the world!
Key Responsibilities:
Act as the main point of contact for customer engagement initiatives and professional services
Work closely with customers to understand their needs and goals and to develop customized solutions
Lead customer workshops, training sessions, and other engagement activities
Collaborate with internal teams to ensure customer satisfaction and successful implementation of our software solutions
Identify and communicate customer feedback and requirements to product development team
Develop and maintain strong relationships with key decision-makers at customer accounts
Meet or exceed customer engagement and satisfaction targets
Qualifications:
3+ years of experience in customer engagement, professional services, consulting or a related field
Excellent communication & interpersonal skills (Hebrew & English - Must)
Proven ability to lead customer engagement initiatives and manage customer relationships
Strong project management skills and the ability to work well under pressure
Bachelor’s degree in Environmental studies or a related field - preferred.
Strong knowledge of ESG accounting and reporting - advantage
Qualified interested individuals should send their resume to jobs@ecoos.co.